Last updated: April 2026
We collect information you provide directly to us, including:
We process your data on the following legal bases:
We use essential cookies to maintain your authenticated session via Supabase Auth. These cookies are necessary for the service to function and cannot be disabled. We do not use third-party advertising cookies or tracking pixels.
If we introduce analytics or non-essential cookies in the future, we will update this section and seek your consent where required by law.
When you use our service, we may collect your IP address to detect your country and default currency. This is done either through your hosting provider's geolocation headers or, if unavailable, via the ipapi.co lookup service. We do not store your IP address beyond the duration of the request.
Your data is stored in Supabase (PostgreSQL) hosted in the EU/US. Report PDFs are stored in Supabase Storage. All data is encrypted in transit (TLS) and at rest.
We retain your account data and reports for as long as your account is active. If you delete your account, we permanently remove your personal data, reports, and associated files within 30 days. We may retain anonymized, aggregated data that cannot identify you indefinitely for analytics purposes. Transaction records required for legal or accounting purposes may be retained for up to 7 years.
Reports are generated by artificial intelligence (Perplexity AI). We do not use automated decision-making that produces legal effects concerning you. AI is used solely to generate informational property research reports based on the inputs you provide.
Depending on your jurisdiction, you have the right to:
To exercise any of these rights, use your account settings or contact us at the email below. We will respond within 30 days.
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a person under 18, we will delete it promptly.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, in accordance with applicable law.
Your data may be processed outside your country of residence. By using our service, you consent to the transfer of your data to the countries where our third-party providers operate. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.
We may update this privacy policy periodically. We will notify you of material changes via email or a prominent notice on our website. Continued use of the service after changes constitutes acceptance of the updated policy.
For privacy-related inquiries, to exercise your data rights, or to lodge a complaint, contact us at support@try-pie.com
If you are in the EU/EEA or UK, you also have the right to lodge a complaint with your local data protection supervisory authority.